Medprax™ - Support

 

How to download Medprax data files from the Website:

Mass users click here
Eminance users click here
All other users click here
If you get a pop-up screen asking for username and password please click 'cancel' and the instructions will open.

How to download files received on email:

Please click here to print instructions for '.MPX' files.

Please click here to print instructions for '.ZIP' files.

 

Should you be receiving your file on email please click on the attachment
(the paper clip icon  ) and confirm if you are receiving a '.MPX' file or a '.ZIP. file.

 

Alternatively please contact our office on 031 904 9200 for telephonic support. You can also use the Contact Us option on the left of your screen and someone will contact you to offer support.
 
 
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