Patient Communication
Bluebird's free SMS service
Patient image
Existing users will see that the image to the left has been added to the right hand side of the page on which you read reports.
Clicking this button takes you to the patient communication interface.

The Bluebird webservice requires a broadband connection.
 
cell phone
On the patient communication interface you will see 3 tabs (email, SMS and Preferences)

  1. Select the SMS tab
  2. Enter the country code (usually 27)
  3. Enter the patient cell number (without any 0)
  4. Select normal or abnormal
  5. Click the phone

You will see a message indicating that the SMS has been queued.

Queued messages typically are sent within 30 minutes.

Messages are customizable, but the default either informs patients that the test was normal or asks them to make an appointment at the rooms.

Only subscribers (not demo users) can actually send an SMS. Use your own cell number to test.
email
On the patient communication interface you will see 3 tabs.

  1. Select the email tab
  2. Enter the patient email address
  3. Enter the patient domain (the @ sign is automatically inserted)
  4. Select normal or abnormal
  5. Click the email image - as depicted on the right

You will see a message indicating that the email has been queued.

Queued messages typically are sent within 30 minutes. Use you own email address to test.

Bluebird is the only service that allows you to review and store all your clinical information (labs, XR and consults) in one place.  Bluebird offers you both online and offline solutions as well as a full range of practice management options.
Best of all, by charging the labs to send the results, we are able to offer many services free to the practitioner.

 
 
 
 
 
 
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